Terms of Service

Last Updated: July 06, 2026

1. Acceptance of Terms

By accessing, browsing, and placing orders on the Epicureart website (referred to as “Store”, “We”, “Us”, “Our”), you (“Customer”, “You”) agree to be bound by these Terms of Service, our Return & Refund Policy, Privacy Policy, Shipping Policy, Legal Notice, and all applicable U.S. federal, state, and international consumer protection & food retail laws.

 

If you do not agree to these terms in full, you may not use our website or purchase any food products from our store.

2. Product Information & Food Safety

1. All items sold are edible food goods. We provide accurate ingredient lists, allergen warnings, shelf-life, storage instructions, and nutritional information on each product page.

2. Allergen Notice: Our supply chain facilities may process wheat, nuts, dairy, soy, egg, and seafood. We do not guarantee zero cross-contamination for allergy sufferers. Customers with severe food allergies assume all purchasing risks.

3. Product images, flavors, and packaging are for reference only. Minor packaging variations due to batch production will not qualify as defective goods.

4. We only ship food items within their valid shelf life. Expired goods will never be dispatched to customers. Upon receipt, customers must follow cold/room-temperature storage guidance to preserve product freshness.

3. Account & User Responsibilities

1. You must be at least 18 years old to place orders, or have parental consent if under legal age.

2. You are solely responsible for keeping your account login credentials secure. All orders submitted under your account are deemed authorized purchases made by you.

3. You agree not to use our store for fraudulent orders, bulk resale without written merchant approval, or posting harmful, offensive content in site reviews.

4. Pricing, Payment & Shipping Rules

4.1 Pricing

All prices displayed are in US Dollars (USD), exclusive of local sales tax, customs duties, and international import fees (taxes calculate at checkout based on your delivery address). We reserve the right to adjust product prices without prior notice; confirmed paid orders will not be retroactively charged price differences.

4.2 Free Shipping Threshold

· Standard shipping free offer: Orders pre-tax subtotal ≥ $49.90 USD qualify for complimentary standard shipping to eligible domestic US regions.

· Discount codes, bundle promotions, and sale markdowns apply to the subtotal calculation for the free shipping threshold.

· Exclusions from free shipping: Oversized heavy bulk food packages, expedited/express shipping upgrades, remote US territories, PO boxes, military APO/FPO addresses, and international destinations. Additional delivery fees display at checkout before payment.

4.3 Payment

Payments are processed under JKXYFXLED LLC via Shopify Payments. We accept all payment methods displayed on our checkout page. By submitting payment, you authorize us to charge your selected payment method for the full order amount, including goods, tax, and shipping fees where applicable. All transactions are final once processed; pending canceled orders follow our return and cancellation rules.

4.4 Shipping & Delivery

1. Shipping processing times and delivery windows are estimated only. Delays caused by courier backlogs, customs inspection, weather, or global logistics disruptions are not our liability.

2. Customers must provide complete, accurate delivery addresses. Failed delivery due to incorrect address, missed pickup, or unclaimed packages will result in the customer covering return shipping fees for reshipment.

3. Perishable food items ship with insulated packaging when required. We are not responsible for spoilage after successful delivery to your address.

5. Order Cancellation, Returns & Refunds

1. Cancellations are only permitted within 24 hours of order placement before the order enters processing. Once shipped, orders cannot be canceled.

2. Food products are non-refundable and non-returnable for change-of-mind purchases due to health and hygiene regulations.

3. Refunds or replacements are only approved for:

o Damaged, leaking, or contaminated goods upon delivery (requires clear photo proof submitted within 48 hours of delivery)

o Incorrect items shipped by our warehouse error

o Expired food items received at delivery

4. We reserve the right to deny refund requests that fail to meet the above evidence and timeline requirements. Full return refund rules are detailed in our standalone Return and Refund Policy page.

6. Intellectual Property

All website text, product photos, logos, branding, recipes, graphic designs, and written content belong exclusively to JKXYFXLED LLC trading as Epicureart. You may not copy, reproduce, resell, edit, or distribute any of our intellectual property for commercial use without our written permission. Unauthorized copying will result in legal action.

7. Limitation of Liability

1. We shall not be liable for any indirect, consequential, incidental damages including loss of income, medical expenses, or inconvenience arising from consumption of our food, except in cases where product defect is proven to originate from our supply chain and verified by official evidence.

2. Our total maximum liability for any single order is capped at the full purchase price paid by the customer for that order.

3. We do not guarantee uninterrupted, error-free website access and are not liable for site downtime, checkout failures, or technical payment errors caused by third-party service providers.

8. Prohibited Uses

You may not:

· Submit fake, fraudulent orders with stolen payment information

· Misuse discount codes, promo offers, or repeatedly abuse refund policies

· Harass store support staff via email, chat, or review sections

· Resell our food products commercially without a formal wholesale contract signed with JKXYFXLED LLC

· Violate local food import laws by ordering restricted food goods to prohibited regions

9. Modifications to Terms of Service

We reserve the right to update, amend, or revise these Terms of Service at any time. Updated versions will post on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the new terms. We do not send individual notifications for minor term adjustments.

10. Governing Law & Disputes

These terms are governed under the laws of the State of State of Colorado, Any consumer dispute shall first be resolved via our customer support team before formal legal proceedings. If mediation fails, disputes will be settled exclusively in the courts of State of Colorado.

11. Contact Information

For all questions regarding these Terms of Service, shipping, products, or refunds, reach our support team via the contact form on our store’s Contact Information page, or email: galzentahw@outlook.com